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Employment Practices Liability (EPLI) Helpline

When you purchase EPLI insurance coverage through us, you’ll also have access to an EPLI Helpline. Continue reading for the helpline phone # and a link to more information.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities | School Bus Contractors
Article

Workplace Drug and Alcohol Policies

Drug and alcohol policies play a crucial role in maintaining a safe, healthy, and productive work environment. Implementing and enforcing these policies is essential for the success and sustainability of any workplace.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Emergency Action Plan Outline

Emergency Action Plan Outline

TOPIC: Property Management
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Hurricane Preparedness and Response

Hurricanes cause significant disruptions to the operations of water and wastewater facilities. Create a site-specific response plan with this outline.

TOPIC: Property Management
INDUSTRY: Water Entities
Article

Cyber Self Assessment

This printable checklist will help your team evaluate your data security plan using five key principles.

TOPIC: Crime Prevention & Security
INDUSTRY: Water Entities | Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors
Article

Harassment and Discrimination Prevention Training

Harassment and Discrimination Prevention Training

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Preparing For Winter Storms

Winter storms can mean damage to your property. Use this information to assess your exposures and plan accordingly.

TOPIC: Property Management
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Pregnancy Discrimination

This bulletin offers risk management guidelines to fairly administer your organization’s pregnancy discrimination prevention policy and accommodation procedures.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Municipalities | Educational Institutions | Miscellaneous Public Entities | School Bus Contractors | Water Entities
Article

Email Phishing Precautions

This resource details what your team should know about phishing emails, provides tips to help you detect malicious emails and information on what to do if you’re a phishing scam victim.

TOPIC: Crime Prevention & Security
INDUSTRY: Water Entities | Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors
Article

Driver Monitoring Systems

Driver monitoring systems can be used to help identify potential “risky” behaviors for the purpose of mentoring and coaching drivers. Learn more about implementing this type of system with this guide.

TOPIC: Auto Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Data Breach Precautions

How much information does your organization store digitally? Is any of it personal information? Use these tips to help protect your data from a breach.

TOPIC: Crime Prevention & Security
INDUSTRY: Water Entities | Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors
Article

CISA Announcement

In the wake of the Colonial Pipeline cyberattack, the FBI and CISA released a cybersecurity advisory for public consumption on preventing and mitigating ransomware attacks.

TOPIC: Crime Prevention & Security
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

Preparing Buildings for Winter Weather

The best way to reduce loss potential due to winter weather is to address exposures in advance.

TOPIC: Property Management
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

Automated External Defibrillators

There are more than 356,000 out-of-hospital cardiac arrests annually in the United States. This bulletin discusses the critical need for AEDs in the workplace and offers guidance on the placement and use of these life-saving devices.

TOPIC: Personnel Management & Employee Safety | School Risks
INDUSTRY: Educational Institutions | Municipalities | Water Entities | Miscellaneous Public Entities | School Bus Contractors
Article

Sexual Harassment

Sexual Harassment

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Sexual Abuse and Misconduct Prevention Policy

This sample policy can help you define sexual abuse, harassment and misconduct, and implement reporting and investigation procedures.

TOPIC: Sexual Abuse Prevention
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Fidelity - Employee Theft and Fiduciary Responsibility

This bulletin offers some best practices for managing financial risks within your entity to help you prevent opportunities for Fidelity claims.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities | School Bus Contractors
Article

Driver Selection Criteria

Vehicles are one of the most important assets and potential liabilities for an organization. Use this guide to help in your organization’s efforts to recruit and hire qualified fleet drivers.

TOPIC: Auto Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Roof Assessment

Storms involving wind, rain, snow and hail can cause roof damage to your property. Learn how to assess roof damage and best protect your roof with this resource.

TOPIC: Property Management
INDUSTRY: Water Entities | Municipalities | Educational Institutions | Miscellaneous Public Entities
Article

Infrared Thermography

When was the last time your school district had an infrared thermography scan of its electrical and mechanical equipment? This bulletin explains the basics of infrared thermography and how it can benefit your district’s electrical and mechanical systems.

TOPIC: Property Management
INDUSTRY: Water Entities | Municipalities
Article

eRisk Hub

Resources to help you minimize, respond to and recover from cyber-attacks

TOPIC: Crime Prevention & Security
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

FBI Cybersecurity Considerations

The Federal Bureau of Investigation (FBI) offers insight on ways to better protect yourself from cyber criminals, how to report a cybercrime and their efforts in combating this evolving threat.

TOPIC: Crime Prevention & Security
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

Cybersecurity Resources from the Department of Justice

This cybersecurity unit serves as a central hub that offers white papers and additional documents to help you protect yourself from cybercrimes.

TOPIC: Crime Prevention & Security
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

Cybersecurity and Infrastructure Security Agency (CISA) Regional Contacts

To better support the security and resilience of critical infrastructure and communities at the regional, state, local, county and tribal levels, CISA has regional offices strategically located in ten CISA regions across the country to help connect their stakeholders to each other and to offer resources to help strengthen cybersecurity. Visit this resource to find your region and contact.

TOPIC: Crime Prevention & Security
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

EPA Cybersecurity Best Practices for the Water Sector

The implementation of cybersecurity best practices is crucial for critical infrastructure like water and wastewater utilities. The U.S. Environmental Protection Agency offers free resources to help your utility move one step closer to cyber resilience.

TOPIC: Crime Prevention & Security
INDUSTRY: Water Entities
Article

Resources on Cybersecurity by American Water Works Association

Cybersecurity is becoming an increasingly significant threat to critical infrastructure like water entities. Find free tools and guides from the American Water Works Association (AWWA) to help minimize your risk and boost security.

TOPIC: Crime Prevention & Security
INDUSTRY: Water Entities
Article

Cyber Resources from the Water Information Sharing and Analysis Center

Visit WaterISAC’s resource center for the latest cybersecurity alerts, news and tips meant specifically for the water and wastewater sector.

TOPIC: Crime Prevention & Security
INDUSTRY: Water Entities
Article

Background Screening

Browse packages that are available through IntelliCorp to help your organization perform comprehensive background checks, minimize risks and review potential hires.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Glatfelter University

Glatfelter University is an online learning management system that offers training courses designed to educate staff and reduce the risks faced in their daily operations.

TOPIC: Additional Resources
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

CISA Ransomware Guidance and Resources

See the new Ransomware resources at cisa.gov.

TOPIC: Crime Prevention & Security
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

CISA Ransomware Guide

Access the Ransomware Guide developed jointly between the Cybersecurity and Infrastructure Security Agency (CISA) and the Multi-State Information Sharing and Analysis Center

TOPIC: Crime Prevention & Security
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

Cyber Essentials Starter Kit

Use this guide to develop an actionable understanding of where to start implementing organizational cybersecurity practices.

TOPIC: Crime Prevention & Security
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

Per- and polyfluoroalkyl substances (PFAS)

There is evidence that exposure to PFAS can lead to adverse human health effects. Learn more here.

TOPIC: General Liability | School Risks | Property Management
INDUSTRY: Miscellaneous Public Entities | Municipalities | Educational Institutions | School Bus Contractors | Water Entities
Article

Lightning Protection Guide

There are approximately 100 cloud-to-ground lightning strikes on Earth every second. Each of these lightning bolts can contain up to one billion volts of electricity. With the frequency of lightning strikes and the power of lightning, is it any wonder that lightning damage occurs?

TOPIC: Property Management
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

Sexual Abuse & Misconduct: Protection of Minors/Youth

Use these best practices to help protect minors and your organization by defining and implementing a strong sexual abuse and misconduct risk management program.

TOPIC: Sexual Abuse Prevention
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Submersible Pump Lightning Damage

Lightening can strike deep-well submersible pumps and cause damage requiring costly repairs. Explore case histories and develop a safety plan with this information.

TOPIC: Property Management
INDUSTRY: Water Entities | Municipalities
Article

Submersible vs Line Shaft Water Pumps and Motors

To manage risk, there are several steps that authorities can take when designing, installing or replacing a water pump and motor system. Get information here.

TOPIC: Property Management
INDUSTRY: Water Entities | Municipalities
Article

Wildfires - Protecting Facilities

Damage associated with wildland fires can be significantly reduced by implementing a Fire Management Plan. Use this tool to develop one for your facility.

TOPIC: Property Management
INDUSTRY: Water Entities | Municipalities | Educational Institutions | Miscellaneous Public Entities
Article

Workplace Discrimination Based on Language and Accents

Workplace Discrimination Based on Language and Accents

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Workplace Violence

Workplace Violence

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Fire Safety for Commercial Kitchens

Kitchen and cafeteria equipment provide important meals for people, but can also be fire hazards. Use these practices to help your kitchen operate safely.

TOPIC: Property Management
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Hail Damage Prevention Guide

Hail damage from severe storms occurs every year throughout the country. This pre-set plan can help you reduce risk during hail incidents.

TOPIC: Property Management
INDUSTRY: Water Entities | Municipalities | Educational Institutions | Miscellaneous Public Entities
Article

Herbicide Application Considerations

Irrigation districts depend upon herbicide use for vegetation on levees and ditches. Use these considerations to help increase safety at your facility.

TOPIC: Property Management
INDUSTRY: Water Entities | Municipalities | Educational Institutions | Miscellaneous Public Entities
Article

HVAC Systems

Did you know that your HVAC systems can be at risk of chemical or biological attack? Help protect your school or municipality from acts of vandalism or terrorism with these tips.

TOPIC: Property Management
INDUSTRY: Water Entities | Municipalities | Educational Institutions | Miscellaneous Public Entities
Article

Mold Contamination

Uncontrolled growth of mold and bacteria can cause significant health issues and property damage. Reduce your risk with these tips.

TOPIC: Property Management
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Mowing and Weed Trimmer Safety

Lawn mowers and tractors have the potential to endanger operators and bystanders. Talk to your facilities team about the risks and consider these recommendations.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Municipalities | Water Entities | Miscellaneous Public Entities
Article

Job/Position Description

A detailed position / job description is the starting point of a thorough hiring process.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Miscellaneous Public Entities | Educational Institutions | Municipalities | School Bus Contractors | Water Entities
Article

Return to Work

Return to Work

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Sewage Spill Clean-up Tips

Did you know there’s a risk of explosion or electrocution while you’re trying to stop or clean a sewer back up? Here are few tips to help you stay safe and clean.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Water Entities | Municipalities
Article

Social Media

Social Media

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities | School Bus Contractors
Article

Title VII of the Civil Rights Act of 1964

Title VII of the Civil Rights Act of 1964

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

USERRA/Military Leave

USERRA/Military Leave

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Weapons in the Workplace

Weapons in the Workplace

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Workers Compensation Fraud

Workers Compensation Fraud

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Americans with Disabilities Act - Mgmt Liability

Americans with Disabilities Act

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Back Injury Risk Factors and Risk Reduction Tips

Back injuries can appear to come from a single incident but are often caused by a combination of factors. Use these tips to help keep your team safe and reduce work-related costs.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Municipalities | Miscellaneous Public Entities | School Bus Contractors | Water Entities
Article

Bloodborne Pathogens

Use this bulletin to help your school create a plan and implement best practices to help protect your students and staff from the dangers of blood and other bodily fluids.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Chlorine Chemical Handling

Chlorine is commonly found in water and wastewater operations – and it can be hazardous if it isn’t handled correctly. Use this guide to help protect your team and community.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Water Entities | Municipalities
Article

Conducting Internal Investigations

Conducting Internal Investigations

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities | School Bus Contractors
Article

Dealing with the Media

Dealing with the Media

TOPIC: Personnel Management & Employee Safety | School Risks
INDUSTRY: Municipalities | Educational Institutions | Miscellaneous Public Entities | School Bus Contractors | Water Entities
Article

EEOC Overview - Management Liability

EEOC Overview - Management Liability

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Ergonomic Risk Factors

From mopping to vacuuming and everything in between – use this resource to help evaluate the risks of each cleaning task and possible solutions.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Ergonomic Risk Reduction

Review the do’s and don’ts of manual tasks and consider ways you can help reduce ergonomic risks in your operations.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Exit Interview Procedures

Exit Interview Procedures

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Hand and Portable Tools

Even the most basic hand and power tools can be dangerous. Take time to review these quick tips with your team.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Water Entities | Municipalities | Educational Institutions | Miscellaneous Public Entities
Article

COI as Risk Management Tool

Public entities must manage risk of loss through transfer. This can and should be done whenever possible for increased protection. Here, we outline how.

TOPIC: General Liability
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

Crisis Planning

Most organizations experience some sort of crisis about once every two years, which is why proactive crisis planning is essential. Use this tool to get started.

TOPIC: General Liability
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

Investigating and Reporting Significant Occurrences

A significant occurrence is one that could generate a claim. Better prepare by using these tips on investigating and reporting.

TOPIC: General Liability
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Managing Contracts

It’s important for public entities to have written contracts in place whenever working with third parties. Get tips for preparing and managing contracts here.

TOPIC: General Liability
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | Water Entities
Article

Sewer Back-up Customer Notice

If your municipality is suffering from sewer clogs and back up problems, use this sample letter to help keep customers notified and aware of how to best prevent future issues.

TOPIC: General Liability
INDUSTRY: Water Entities | Municipalities
Article

Sewer Back-up Prevention

Sewer authorities regularly respond to sewer backup complaints. To help reduce the potential for sewer back-ups at your customer’s property, use this tool.

TOPIC: General Liability | Property Management
INDUSTRY: Municipalities | Miscellaneous Public Entities | Water Entities
Article

Utility Meter Access

Need to notify your utility customers about the importance of having meter access for readings? Get ideas from this sample utility meter access notice.

TOPIC: General Liability
INDUSTRY: Water Entities | Municipalities
Article

Water Supply Resumption Customer Notice

If a business or home has water turned off for some time, there are many risks when turning that water back on. Here are tips to help protect your property when doing so.

TOPIC: General Liability
INDUSTRY: Water Entities | Municipalities
Article

Safety/Security Committees

Organizations with internal safety committees have fewer and less severe losses from employee accidents, public claims or clients and property losses. Use these tips to create one within your organization.

TOPIC: Personnel Management & Employee Safety
INDUSTRY: Educational Institutions | Miscellaneous Public Entities | Municipalities | School Bus Contractors | Water Entities
Article

Theft of Copper Parts

Did you know copper is increasingly being stolen from the inside of motors and other well site equipment? Take these precautionary measures to help protect your sites from theft.

TOPIC: Crime Prevention & Security
INDUSTRY: Water Entities